Terms & Conditions

1. APPLICATION OF TERMS AND CONDITIONS
By placing an order either via the internet, over the telephone or by post you agree to accept these terms and conditions. No other terms and conditions will apply unless agreed by us in writing.

2. ORDERS
All orders are subject to availability. In the event that an item is out of stock, we will contact you and suggest some alternatives, or we can advise when the product will be back in stock. We will acknowledge your order within 3 working days. Carriage within the UK only is included in the price. Carriage outside the UK by separate quote.

3. DESCRIPTION & QUALITY
Every care is taken to ensure consistency and quality in the products as shown. However, if you are not 100% happy, we will offer a refund within 14 days of your purchase provided the item is unused and in its original condition and packaging.

4. PRICE & PAYMENT
All prices are inclusive of VAT and postage within the UK only. For overseas orders please contact us for a postage quote. We reserve the right to alter prices either up or down including any variations in the rate of VAT. You will be notified of any such changes when placing your order.

5. DELIVERY & RETURNS
Your flowers will be packed securely. In the rare event that goods are delivered faulty or damaged please contact us upon receipt (within 24 hours). Delivery takes 4-5 working days, however, we cannot accept any liability for any delays, loss or damage, whether direct or indirect, caused by a delayed or failed delivery. You may be required to sign for delivery. Our terms, conditions and guarantees do not apply once the goods have been removed from the UK. We are not responsible for any import tax or duty on goods delivered outside the UK mainland.

6. RISK & TITLE
You accept responsibility for the goods from delivery.

7. LIMITATION OF LIABILITY
We will not be responsible for goods that differ slightly from our photographed samples.

8. FORCE MAJEURE
If for any reason beyond our control we are unable to deliver your goods we will notify you and defer the date of delivery.

9. JURISDICTION
This contract is governed by the laws of England and Wales. Any dispute must be referred to the courts of England and Wales.
Registered name: MAURA DESIGNS
Registered number:
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