Delivery – Your beautiful artificial flowers will be packed securely with love care and affection.
FREE Delivery on all U.K. mainland deliveries. For other destinations please enquire.
Delivery takes 4 to 5 working days. We deliver to any UK address provided by you. We are committed to providing a smooth transaction and delivery; however, there may be times when circumstances outside of our control may affect expected delivery dates. I.e. bad weather, vehicle breakdown etc. This will not happen often but we cannot accept any liability for any loss or damage, whether direct or indirect, caused by a delayed or failed delivery.
Out of stock – In the event that an item is out of stock we will get in touch and suggest some alternatives, or we can let you know when the product you desire is available once again
Returns and refunds – We are certain that you will love your flowers, but if you are not 100% happy we will offer a refund within 14 days of your purchase. If you do return an item, it needs to be unused and in its original condition and packaging. Simply post it back to us with a copy of your original order to:
Maura. 341 Norwich Road Ipswich Suffolk IP1 4HA
You will be liable for any return shipping costs, and these are non-refundable.
Once we have received your return we will email you to let you know. We will then refund you using your original method of payment, providing the return meets the criteria. We cannot advise exactly how long the refund will take to appear in your account as this varies depending on your individual card issuer.